Not-very-frequently Asked Questions


This page gives you an idea of the design features on offer. Make it as decorative as you like, or just keep it plain and simple.


1. Is there a brochure?

Yes - it’s not as extensive as the website but we’re happy to send you a copy. Phone or email your address. Or click the green brochure cover from the home page of this website to download it.


2. How much does a fender seat cost?

Prices for a typical plain fender are: brass £1680, brass on an oak base £1512, brushed steel £1296, burnished steel £1092, burnished steel with an oak base £1296, and painted finish £1152, and painted metalwork on an oak base £1356. These prices include vat and delivery. The cheapest is burnished steel, plain uprights and plain leather seats, at £887.50 all in.

Have a look at the price list and measuring chart


3. How long is delivery?

Your fender seat will be delivered about six weeks after confirmation of your order is received.


4. It’s Christmas Eve... if I order now, can I have my fender in the morning?

No. You will need to confirm your order by the end of November to guarantee Christmas delivery. It’s our busiest time and there is a finite number of fender seats our workshop can produce, what with their Christmas shopping to do as well.


5. My mantle supports are wider than my hearth... where should the fender sit?

If we build the base of the fender to fit your hearth, the seats will butt up to the mantle supports. If it’s only a matter of a couple of inches, we can cut out the corner of the seat so it butts half onto the mantle, and half onto the wall. Alternatively, if you have the space, we could use the width of your mantle supports (the “C” measurement on the chart) to determine the length of the fender’s base (the “A” measurement). This would leave a gap at floor level between the fender’s base and the hearth.

Have a look at the measuring help page.


6. My hearth is wider than my mantle supports... where should the fender sit? 

Your choice is limited. The fender’s base ought to sit snuggly around your hearth. If the difference is more than six inches (three inches each side), there will be a gap between the seats and the mantle supports.


Have a look at the measuring help page.


7. My hearth is exactly the same size as my mantle supports... where should the fender sit?

We could build the fender so the seats butt up to the wall on the outside of the mantle supports. This would leave a three inch gap at floor level between the fender’s base and the hearth. If your hearth is straight, we could use an infill plate to cover the exposed floor. The alternative is to build the base to fit the hearth, and to cut out the corner of the seat so they butt half onto the mantle supports, half onto the wall.


Have a look at the measuring help page.


8. I’m not sure about my measurements and I need help.

No problem, we’re happy to come and visit to measure-up your fireplace and show you samples of the metal and wood bases. This would eliminate any doubts you have. More details here.


9. I want to see samples of the metalwork before I buy.

No problem, we’re happy to come and visit to measure-up your fireplace and show you samples of the metal and wood bases. This would eliminate any doubts you have.


10. Norfolk Fender Seats will come and visit? But I live miles from Norfolk.

That’s no problem, although I’ll try to get several visits for the same area. Phone or email if you want to be included on the next trip to your area.


11. Does the brass need polishing?

The brass is left unlacquered to let it dull down over time, so yes, it may need polishing.


12. Do you have a showroom?

No - it’s more helpful to you if the showroom comes to you. See question nine, above.


If your question isn't answered, just drop an email or your own personalised answer from a real-life human.